Terms of Service
This website is operated by MoonShadow and MoonLight ("we", "us", "our").
By visiting our site or purchasing from us, you engage in our "Service" and agree to these Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree with all Terms, please do not use our website or place orders.
1. Eligibility & Account Responsibility
By using this Service, you confirm you are at least the age of majority in your jurisdiction or have parental consent. You agree not to use the Service for any illegal or unauthorized purpose or to violate any laws or transmit harmful code. Violations may result in immediate termination of your access.
2. Service & Platform
Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products to you.
3. Accuracy of Information
We strive to present accurate and up-to-date product and pricing information. However, errors or omissions may occur. We reserve the right to correct inaccuracies, update information, or cancel orders without prior notice.
4. Order Acceptance & Limitations
We reserve the right to refuse or cancel orders at our discretion, including limiting quantities per customer, household, or order. If we cancel your order, we'll notify you and process a full refund.
5. Shipping Policy
See our standalone Shipping Policy, which details processing times, free shipping eligibility, delivery estimates, addresses served, and order tracking.
6. Returns & Exchanges
Refer to our Return & Refund Policy, which outlines eligibility, timeframes, and procedures for both non-personalized and personalized items.
7. Payment & Billing
You agree to provide accurate, current, and complete billing information. You authorize us to charge your chosen payment method and keep your information updated to prevent transaction delays.
8. Intellectual Property & Restrictions
All content on this site, including images, text, and designs, is the property of MoonShadow and MoonLight or our licensors. You agree not to reproduce, duplicate, exploit, or use any content for unauthorized commercial purposes.
9. User Content
Any submissions (e.g., feedback, comments, contest entries) may be used by us freely without compensation. We do not guarantee confidentiality of such submissions and may remove any content that violates our Terms.
10. Third-Party Tools & Links
We may provide tools or links to third-party services. We do not endorse or warrant these services, and any use is at your own risk. We are not responsible for the content or practices of third-party websites.
11. Disclaimers & Limitation of Liability
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Our Service is provided "as is" and "as available," without warranties of any kind.
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We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products sold.
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In jurisdictions that do not allow certain liability exclusions, liability will be limited to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless MoonShadow and MoonLight — including our affiliates, contractors, and employees — against all claims, damages, costs, and expenses arising from your breach of these Terms or misuse of the Service.
13. Termination
We may terminate or suspend your access at any time, without notice, if you violate these Terms. Obligations and liabilities incurred prior to termination remain enforceable.
14. Governing Law
These Terms are governed by the laws of the United States and the State of Illinois. Disputes will be resolved in courts located in Bolingbrook, IL.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect when posted. Continued use of our Service after changes are made constitutes acceptance of the updated Terms.
Contact Information
MoonShadow and MoonLight
1303 Balboa Cir
Bolingbrook, IL 60490‑5615
United States
Email: info@moonshadowandmoonlight.com
Last updated: June 25, 2025